Erica Newell Hits the Ground Running as Full Circle Insights VP of Customer Success
San Antonio, TX – Aug 28, 2024 – Full Circle Insights, the leading marketing attribution provider native within Salesforce, officially announces Erica Newell as VP of Customer Success. As a key member of the Full Circle leadership team, Newell oversees all customer-facing teams, owning client relationships, value recognition, technical support, and product implementation.
“We couldn’t be more excited to have Erica part of our leadership team,” said Jacek Materna, Full Circle Insights CEO. “Her extensive experience as a customer success leader and expertise in employee development and strategy will propel us into the future. Erica’s warm approach and genuine care for our customers is exactly what we need to transform into the NEW Full Circle Insights.”
Erica Newell; VP of Customer Success
Newell brings nearly two decades of customer success and support experience to Full Circle Insights, including VP of Customer Success roles at organizations such as Motivosity, SocialClimb, and Bridge (by Instructure).
“Full Circle Insights has strong bones and incredible clients,” said Erica Newell. “We have already made significant positive changes, with more on the way. It’s exciting to help customers reach their goals and scale our business. I am proud to be a part of a company that has such a big impact by providing attribution and clean data within Salesforce.”
Newell’s passion for driving customer loyalty and customer and data-centric approach, paired with expertise in customer value, strategy, and execution has already elevated the Full Circle customer experience and will solidify Full Circle Insights’ leadership in the marketing attribution space. She will continue to lead Customer Success from the Full Circle Insights Headquarters in San Antonio, TX.
About Full Circle Insights
Full Circle Insights is a leading marketing attribution software enabling marketers to measure the impact of campaigns, track the customer journey, and optimize budgets for the greatest return, all within Salesforce. Companies such as Bazaarvoice, Eventbrite, MongoDB, PandaDoc, and Twillio trust Full Circle to provide customizable, easy-to-read insights that align go-to-market teams and help marketers tell the most compelling stories with data. Full Circle Insights is headquartered in San Antonio, Texas.
