Who We Are
Full Circle Insights is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Full Circle Insights may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 20, 2018.
What We Collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postal code, preferences and interests
- other information relevant to customer surveys and/or offers
What We Do With the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal Record Keeping
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information by contacting us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.
If you attend a Full Circle Insights hosted event, we may distribute your business information to a co-sponsor of our event. If you wish us to not include your information, please write or email us at the above address and we will promptly remove you from our list.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
EU-U.S. PRIVACY SHIELD FRAMEWORK
Full Circle Insights (the “Company”) participates in the EU-U.S. Privacy Shield Framework (the “Framework”). Company’s participation in the Framework applies to personal data received in the United States from the European Union (“EU”) about customers (“EU Customer Data”) (collectively, “EU Personal Data”). We are committed to subjecting such EU Personal Data to the Framework to the extent that we have received it in reliance on the Framework, including its Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. To learn more about the Framework, visit the U.S. Department of Commerce’s Privacy Shield List here.
EU Personal Data Collection, Use, and Disclosure
EU Customer Data: The Company collects and processes the following categories of EU Customer Data: name, telephone number, email address, customer support notes and records. The Company will use and otherwise process EU Customer Data in the United States for the following purposes: general business administration; fulfillment of requests; responding to inquiries; and exercising a right or obligation imposed by law or contract (e.g., mandatory reporting obligations). The Company transfers EU Customer Data to the following types of third parties: document management systems providers.
Rights of EU Data Subjects
If you are an EU data subject, you have the right to access your own EU Personal Data subject to certain limitations, such as where the legitimate rights of other persons would be infringed or where the burden or expense of providing access would be disproportionate. If you wish to exercise such rights, please contact us as described below.
Choices of EU Data Subjects
Individual customers have the right to exercise choice (opt-out) from our use of their EU Customer Data for direct marketing purposes. To exercise this right, please follow the directions at the bottom of this Policy or follow the instructions in any direct marketing message you may have received. We do not otherwise use or disclose EU Customer Data in a manner that is subject to choice requirements under the Framework.
Recourse, Enforcement, and Liability
Please contact us as specified below if you have any questions, need access to your EU Personal Data, or otherwise need assistance. We remain responsible for our collection, use and disclosure of EU Personal Data in accordance with the Framework. We also are responsible for third party agents that are processing such data on our behalf, unless we prove that we are not responsible for the event giving rise to the damage. In certain situations, we may be required to disclose EU Personal Data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
If you have an unresolved concern about EU Personal Data that we have not addressed satisfactorily, we have committed to cooperate with the panel established by the EU Data Protection Authorities to serve as our independent dispute resolution body for the Framework. We are also subject to the investigatory and enforcement powers of the Federal Trade Commission with respect to the Framework. In addition, under certain conditions, more fully described on the Privacy Shield website, EU data subjects may invoke binding arbitration for non-monetary issues when other dispute resolution procedures have been exhausted.
Please contact us if you have any questions, wish to exercise your rights of access, or seek other assistance as described above.