Full Circle Insights Privacy Policy

Full Circle Insights is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Full Circle Insights may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 18, 2022.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and for the following reasons:

Internal record keeping

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by contacting us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.

If you attend a Full Circle Insights hosted event, we may distribute your business information to a co-sponsor of our event. If you wish us to not include your information, please write or email us at the above address and we will promptly remove you from our list.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Transferring personal data to the U.S.

Full Circle Insights has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Full Circle Insights’ services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Full Circle Insights is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, Full Circle Insights also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Full Circle Insights in a manner that does not outweigh your rights and freedoms. Full Circle Insights endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Full Circle Insights and the practices described in this Privacy Statement. Full Circle Insights also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Full Circle Insights has received zero government requests for information.

For more information or if you have any questions, please email us at privacy@fullcircleinsights.com.

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right of data portability
  • Right to object
  • Rights related to automated decision making including profiling

 

This Privacy Notice is intended to provide you with information about what personal data Full Circle Insights collects about you and how it is used. 

If you wish to confirm that Full Circle Insights is processing your personal data, or to have access to the personal data Full Circle Insights may have about you, please email us at privacy@fullcircleinsights.com.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Full Circle Insights might have received the data from Full Circle Insights; what the source of the information was (if you didn’t provide it directly to Full Circle Insights); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Full Circle Insights if it is inaccurate. You may request that Full Circle Insights erase that data or cease processing it, subject to certain exceptions. You may also request that Full Circle Insights cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Full Circle Insights processes your personal data. When technically feasible, Full Circle Insights will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Full Circle Insights will provide you with a date when the information will be provided. If for some reason access is denied, Full Circle Insights will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at privacy@fullcircleinsights.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

 

Contact Us

Please contact us if you have any questions, wish to exercise your rights of access, or seek other assistance as described above.