Sales and Sports – More Alike Then You Might Think
- AUTHOR Susan Habernigg
- May 3, 2013
- No Comments
“Talent wins games, but teamwork and intelligence wins championships”.
Every Sales executive wants to win games (closed opportunities), but the goal is to win championships (drive more revenue for the company). To win championships we need to know what’s working in Marketing, in Sales Development, and across all our Sales teams to generate demand. We want to replicate successful campaigns and quit spending time on ineffective campaigns. Good sales leaders are always asking questions to win championships. What campaigns are driving the most revenue? Are multiple Marketing and Sales campaigns influencing a sale? What about email campaigns from Sales Development? Should we spend more on specific sales campaigns? How can we drive more revenue?
Unfortunately, it can be difficult to answer these questions when using marketing automation systems or working within Salesforce. Marketing Automation systems can be an important component, but they assume that all leads are from marketing campaigns. Those of us in Sales know we often have to execute our own Sales-driven campaigns to fill our pipelines in Salesforce. And it isn’t always clear what campaign influenced the sale.
We are able to answer these questions accurately using Full Circle CRM from within Salesforce. Our Marketing and Sales teams make more accurate decisions about demand generation. We review sophisticated Marketing and Sales campaign influence reports, detailed response and waterfall analysis.
Marketers typically purchase Full Circle CRM, because they see the gaps in data and process between Marketing Automation systems like Marketo and Eloqua, and CRM solutions like Salesforce. But many Sales leaders are also using Full Circle CRM to make better demand generation decisions to drive more revenue.
I can only fantasize about having Michael Jordan-like success, but I do like to win games – and championships.